Coolings Green & Pleasant
Main Road, Knockholt, Kent, TN14 7LJ
01959 534386 | email@example.com
Written by: Jess Cooling and Suzy Smart | Saturday 17th February 2018
I am the Front of House Manager of Blueberry Café
I really like customers and working with people, so chatting to the regular visitors and talking to new shoppers really brightens my day! The green environment really improves my mood – it’s much better than being stuck in an office.
Nearly 6 Years
The only constant between days is meal times! After Breakfast service, the Lunchtime rush is a really busy time for me. We often have larger groups visiting in the afternoon, so I could be serving Afternoon Tea for a special occasion, or a Kids’ Birthday Party celebration, or just a group of friends enjoying a treat.
I’m probably biased, but I love Blueberry Café. There’s a really good atmosphere, which is always buzzing with activity. The customers always seem to be happy, many stopping to tell me how much they’ve really enjoyed their visit – that always brightens things up!
The plants – we’re a Garden Centre, but I feel that many customers just don’t realise how lovely our plant area is. We have a great range of plants out there that often don’t get more than a glance when people are on their way to the Nature Trail. I’d like them all to slow down and take a proper look, they’d be amazed at just how much we have to offer.
This sounds really cheesy, but how far I’ve come as a person. My confidence has grown so much, when I first started here I was often too nervous to work out front at the tills, and now I’m Front of House Manager! Being part of such a great team has helped me to develop skills and attributes I didn’t even know I had. I’ve also been lucky enough to be selected for training, including Food Hygiene and NVQs in Customer Service and Food & Beverage Serving.
It’s got to be the chocolate brownie! As all our cakes are homemade, walking into the kitchen and smelling freshly-baked brownies makes me really happy. It’s definitely the yummiest of our traybakes, always receiving lots of compliments that I absolutely agree with!